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Privacy, Security and Web Info
Privacy Policy
Our Commitment to Privacy
Creative15.com
values its customers and respects their privacy. We collect customer
information in an effort to improve your shopping experience and to
communicate with you about our products, services, contests and
promotions. We do not sell or rent your personal information to third
parties.
This policy describes the personal information we collect about you, why
we collect it and how we use it. Our policy also describes the choices
you can make about how we collect and use your information. If you have
any questions about our privacy policy, you can always contact
Creative15.com customer service in any of three ways:
1. send us an email:
info@creative15.com
2. live
chat
with us (if available)
3. call us at
1-213-624-1283
4. write to us at
Creative15.com Customer Services
436 S. Main St.
Los Angeles, CA 90013
If our information practices change in the future, we will post an
updated policy on our website. You can tell if the policy has changed by
checking the revision date that appears at the end of this policy. You
may exercise your choices about how we collect and use your information
at any time.
Privacy Policy FAQ's
What kind of information does Creative15.com collect?
We collect information, such as name, e-mail and postal addresses, phone
and credit card numbers from you when you visit our website, place an
order online or by phone, make an in-store purchase, save your info with
us online, or participate in a contest, promotion or survey. We maintain
a record of your product interests and the purchases you make online or
by phone and in our stores.
How does Creative15.com use my information?
When you place an order or make a purchase from Creative15.com, we use
your personal information to process your order, send you e-mails to
confirm your order or to contact you via phone, postal mail or e-mail if
we have other questions regarding your order or purchase.
When you place an order, make a purchase or save your information
online, we will use your e-mail and postal address to send you
information about our products, services, contests, and promotions and
to help us learn more about your shopping preferences. If you
participate in a contest or promotion (online, over the phone or at one
of our retail stores), we may use your personal information to send you
e-mails, postal mail, or telephone regarding our products, services,
contests and promotions. From time to time, we may use this information
to contact you via e-mail, postal mail, or telephone to learn more about
your shopping preferences. You always have the choice not to receive
marketing information or calls.
Does Creative15.com share my information with third parties?
No. Your privacy is paramount to us.
How do I access my information? How do I change or delete my
information?
You can review, change or delete certain personal information related to
your use of our online site (e.g., name and contact information). To
access your information online, simply click "Your Account" at the top
of any page, sign in when prompted to do so, and you'll be able to edit
your personal information.
How do I exercise my choices about receiving promotional communications?
We want to communicate with you only if you want to hear from us. If you
prefer not to receive promotional information from us please let us know
by calling us at 1-213-624-1283, sending us an e-mail, or live chatting
with us. Please be sure to include your full name and the e-mail address
you used when you registered with or made a purchase from us.
Please also note that when you purchase from us, we will continue to
confirm your order by e-mail. In addition, we may also need to contact
you via phone, e-mail or postal mail with other questions regarding your
order.
How does Creative15.com protect kids' privacy?
Creative15.com
is concerned about the safety of children when they use the Internet and
will never knowingly request personally identifiable information from
anyone under the age of 13.
Credit Card Safeguard
At Creative15.com we don't just stand behind our merchandise. We also do
our best to provide a safe and convenient online shopping experience.
Credit Card Safety
Protecting the safety of your credit card information is important to
us.
We use Secure Sockets Layer (SSL) technology to protect the security of
your credit card information as it is transmitted to us.
SSL is the gold standard in Internet encryption technology, which is a
fancy way of saying that it's a highly sophisticated method of
scrambling data as it travels from your computer to our website's
servers.
CVV (credit card security code)
In an effort to make your shopping experience as secure as possible, we
now require that you to enter your credit card's 3 to 4 digit security
code (CVV). Since the code can only be found on the card itself,
providing it helps to prevent credit card fraud.
Bank or credit card company liability
Under the Fair Credit Billing Act, your bank or credit card company
cannot hold you liable for more than $50 of unauthorized or fraudulent
charges on a credit card. Your liability for unauthorized use of a debit
card may be higher, but most debit card issuers voluntarily apply the
$50 limit to their cards as well.
Remember: If unauthorized use of your credit or debit card does occur,
you must notify your card provider, in accordance with the agreement you
have with the company.
Your credit card information is secure
To make sure you are accessing our secure server before you submit
personal financial information, look at the lower left-hand corner of
your browser. If you see an unbroken key or a closed lock (depending
upon your browser), then SSL is active. To double-check for security,
look at the URL or Location line of your browser. If you have accessed a
secure server, the first characters of the address in that line should
change from "http" to "https."
Some browser versions and some firewalls don't permit communication
through secure servers like the ones we use to process orders at
Creative15.com.
Effective January 31, 2007
Cookies
A cookie is a small data file that Web sites often store on your
computer's hard drive when you visit their sites. A cookie may contain
information (such as a unique user ID), that is used to track the pages
of the sites you've visited. We use cookies but do not store personally
identifiable information in your cookie.
We use cookies in order to improve your shopping experience. When you
visit Creativ15.com, your cookie helps us keep track of your order as
you shop at our site. If you have saved your information with us, your
cookie allows us to recognize you when you return to our site and
provides you with access to your account information. If you saved your
information with or order from us, we also use cookies to monitor and
maintain information about your use of our site. If you have not saved
your information with or ordered from us, we may monitor and maintain
information about your use of our Web site in a manner that does not
identify you. In either case, this information helps us serve you better
by improving our site design, as well as our products, services,
contests, and promotions.
We also use cookies to track and maintain the identity of the Web site
you visited immediately prior to ours to further improve our site
design. We do not otherwise track any information about your use of
other Web sites.
You can refuse cookies by turning them off in your browser. If you turn
off cookies, though, we will not be able to track your order or enable
you to make a purchase from our site. Nor will we be able to recognize
you as a signed up user to allow you access to your account information. |
Copyright 2008.
Creative15.com. All rights reserved.
